Knowledge Base

It answers from your content. Nothing else.

Train your agent on your website, documents and tools in minutes. Every answer is grounded in sources you chose and can open any time.

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The Knowledge Base in the portal: 49 trained website pages across two domains, with automatic rescraping
Training

Paste your site. Watch it learn.

One URL is enough. The crawler walks your site, you pick the pages, and a live progress bar shows every source becoming ready.

  • Finds every page for you. Paste one link and the crawler discovers the rest of your site. You choose what to keep.
  • Live in minutes. Each source trains with a visible progress bar and is ready to answer the moment it finishes.
  • No black box. Open any page or file in the portal and read exactly the text your agent learned.
Sources

Every source you already have

Mix and match. Everything lands in one knowledge base your agent searches as a whole, and skills in AI Studio can scope to exactly the sources you choose.

Website pagesCrawl and pick
  • Paste one URL, the crawler finds the rest
  • Pick exactly which pages to keep
  • Open any page and read what it learned
DocumentsUpload files
  • PDF, Word, RTF, TXT, CSV, Markdown, HTML
  • Price lists, manuals, policies
  • Optionally shared as downloads in chat
Q&A pairsHand-curated
  • Exact answers for the questions that matter
  • Built from real visitor questions
Google DriveConnect
  • Pick files straight from your Drive
  • Re-synced in the daily sweep
OneDriveConnect
  • Import files or whole folders
  • New and removed files sync automatically
NotionConnect
  • Import pages and full databases
  • Stays in sync as your workspace changes
Answer quality

Built to answer right

Grounded in your sources, honest about gaps, fluent in your customer's language.

Grounded

The exact paragraph

Retrieval finds the one passage that answers the question, not a vague summary. Prices, policies and details come out the way you wrote them.

Honest

Knows when it doesn't know

When your sources don't cover something, the agent says so instead of inventing an answer, and can hand the visitor to a human.

Multilingual

Your customer's language

Your sources can be in one language. The agent replies in the language the visitor writes, automatically.

Auto-sync

Your content changes. It keeps up.

Prices move, policies change, pages come and go. Automatic rescraping keeps your agent answering from today's truth, not last month's.

  • Daily or monthly, per site. One toggle, and your pages are re-read on schedule.
  • Finds what's new. New pages under your domain join automatically. Deleted pages drop out.
  • Connectors too. Google Drive, OneDrive and Notion re-sync in the same daily sweep.
FAQ

Knowledge base questions, answered

Six source types: website pages (paste a URL and the crawler discovers the rest), uploaded documents (PDF, Word, DOC, RTF, TXT, CSV, Markdown, HTML), hand-written Q&A pairs, and files from Google Drive, OneDrive and Notion. Product catalogs have their own dedicated home with catalog-aware search.

Minutes. Sources show a live progress bar while they train, and each one is ready as soon as it finishes. You can watch the status change in real time.

It answers from your sources. When something is not covered, it says so instead of guessing, and it can offer your live chat so a human takes over. You can also open every source in the portal and read exactly the text the agent learned.

Turn on automatic rescraping and pick daily or monthly per site. The sweep re-reads your pages, discovers new ones under your domain, and removes pages that are gone. Google Drive, OneDrive and Notion re-sync in the same daily sweep.

The Smart plan includes 200 knowledge sources per agent, Boost 1,000 and Ultimo 10,000. Pages, documents, Q&As and connected files all count into the same simple budget.

Testimonials

What people are saying

Used worldwide for fast, friendly support on any website.

2'500+
paying customers

"The quality of the chat’s answers is incredible. You can “train” it however you like and have a trusted assistant. No mistakes in the answers. Congratulations!"

Benoit
NEXOO

"Absolutely fantastic. Immediate success with clients. Fast help, professional team, and they keep improving based on our needs."

Jan
SKYDATA
110+
countries served

"This is one of the smartest add ons out there, offering top-quality performance and amazing features. Thanks to it, my website has become twice as good. Highly recommended!"

Orakai
SAJUGOTGAN

"We see questions of user that we would never have thought of and our agent books apointments and generates leads while serving our customers 24/7. So cool!"

Rebecca
VILLAR
Security

Your data stays yours

Built with European privacy expectations in mind. GDPR-aligned, encrypted end to end, and never used to train third-party models.

GDPR-aligned

Built and hosted with European privacy standards. Your visitors’ data is handled accordingly.

Your knowledge base is private

Only your assistant can read it. It’s never used to train third-party models.

Encrypted in transit and at rest

Industry-standard encryption protects everything you upload and every conversation.

Ultimo Bots is committed to safeguarding your data.

Your AI Agent is one click away.

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