Lina
Customer Success
Lina shapes every screen our customers and their visitors interact with. Before Ultimo Bots she designed product experiences at two Zurich SaaS startups, where she learned that good AI products live or die on whether non-technical people can actually drive them.
She owns the end-to-end design system across the portal, the chat widget, the live inbox and the docs site, and she runs the regular customer interviews that catch usability bugs long before they become tickets. Her north star is simple: a small business owner should be able to build, deploy and tune an AI agent in a single coffee break, with zero jargon in the way.
Want to write to us about onboarding, training your AI agent or scaling Ultimo Bots in your business? Lina is happy to help.
Talk to Lina
