Real people
Names, not numbers
Every conversation shows the real name and @handle in your inbox, so you always know who you are talking to.
Channel · Instagram
Your AI agent in Instagram DMs.
Connect your Instagram Business account once. From then on every DM gets an instant answer from the same agent that runs on your website.
Start Free TrialFree 7-day trial. Cancel anytime.
Setup
Connected in one login
No developer account, no code. The official Instagram login does the work.
From the portal to your DMs
Open the Channels page, pick the agent that should answer and how it should behave, then sign in with Instagram. That is the whole setup.
- Works with your Instagram Business account
- You pick the agent and the reply behavior first
- Official Instagram login, revoke anytime
- Same knowledge and skills as your website agent
Built for DMs
Your inbox stays yours
The AI does the volume. You keep the control and the relationships.
Your rules
You choose when it replies
Let it answer everything, or only the conversations you hand over. Change it per thread whenever you like.
Takeover
Jump in anytime
Pause the AI on any thread and type your own reply from the portal. It posts back as your account.
Opt-in mode
Not ready to hand over everything?
Start in watch mode. The AI stays silent until you say go, per conversation.
Watch first, automate when ready
In opt-in mode the AI does not send a single word on its own. Every DM still lands in your inbox, and you flip automation on for exactly the conversations you trust it with.
- AI silent, every DM still logged in your inbox
- Activate automation per conversation
- Flip any thread back to manual anytime
- Switch to answer-everything whenever you are ready
FAQ
Common questions
An Instagram Business account. You connect it from the Channels page in the portal with the official Instagram login, pick which agent answers, and you are done.
You decide. Either it replies to all incoming DMs, or only to conversations you activate from your inbox. You can also mute it per conversation at any time.
Yes. Every Instagram conversation lands in your portal inbox with the real name and @handle. Pause the AI on a thread and type your own reply, it posts back as your account.
No. The channel answers Direct Messages only, as plain text. Story replies, mentions and comments are not covered.
Testimonials
What people are saying
Used worldwide for fast, friendly support on any website.
Security
Your data stays yours
Built with European privacy expectations in mind. GDPR-aligned, encrypted end to end, and never used to train third-party models.
GDPR-aligned
Built and hosted with European privacy standards. Your visitors’ data is handled accordingly.
Your knowledge base is private
Only your assistant can read it. It’s never used to train third-party models.
Encrypted in transit and at rest
Industry-standard encryption protects everything you upload and every conversation.