Two ways in
DM it or mention it
Private one-on-one DMs for quick checks, @mentions in channels when the whole team should see the answer.
Channel · Slack
Your AI agent inside Slack.
The same agent that answers your customers becomes your team's internal expert. DM it, or @mention it in any channel, and it answers in the thread.
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Setup
Your own Slack app, from our manifest
Copy the manifest, create the app in your workspace, connect it in the portal.
Private by construction
There is no shared marketplace app. You create a private app inside your own workspace from the manifest we give you, so tokens and permissions stay with you.
- Manifest provided, setup is copy and paste
- Your app, your workspace, your tokens
- Bold, italics and links render natively in Slack
- Same knowledge and skills as your website agent
Built for teams
The colleague who read everything
Policies, products, processes. Ask in Slack, get the grounded answer.
Tidy
Answers stay in the thread
Channel replies land as thread answers, so #support never turns into noise.
One brain
Same knowledge as your website
Whatever you taught your agent, your team can now ask for it without leaving Slack.
Both directions
Answers in, alerts out
Slack is not just where the agent answers. It is also where it taps you on the shoulder.
The important moments find you
Pick Slack as a target in the Notification Center and the events that matter land right in your channel: a new lead, a visitor asking for a human. One click takes you to the conversation.
- New leads announced in your channel
- Live-chat requests ping the team instantly
- One click from the alert to your inbox
- A tidy card: event, details, one link
FAQ
Common questions
You create a private Slack app in your workspace from the manifest we provide, install it, and connect it in the portal. Your team can then DM the agent or @mention it in any channel it is invited to.
Because it stays yours. No marketplace listing, no third-party app review, and the tokens live in your workspace. The manifest makes the setup a copy-paste job.
In direct messages with any workspace member, and in channels when someone @mentions it. Channel replies stay tidy in threads. It never reads channel messages it was not mentioned in.
An internal expert. Your team asks about policies, products or processes in Slack and gets answers grounded in the same knowledge base your customers get on the website.
Testimonials
What people are saying
Used worldwide for fast, friendly support on any website.
Security
Your data stays yours
Built with European privacy expectations in mind. GDPR-aligned, encrypted end to end, and never used to train third-party models.
GDPR-aligned
Built and hosted with European privacy standards. Your visitors’ data is handled accordingly.
Your knowledge base is private
Only your assistant can read it. It’s never used to train third-party models.
Encrypted in transit and at rest
Industry-standard encryption protects everything you upload and every conversation.