An AI agent that knows every product in your store.
Install Ultimo Bots from the Shopify App Store and your catalog, policies and pages turn into an agent that answers shoppers, finds the right product and puts it in their cart. Live on your storefront in minutes.
Setup imports what your store already publishes. Nothing to copy and paste, no training documents to write, and it stays in sync when you change something in Shopify.
Products and variants
Every product, variant, price, image and stock level, kept in sync as you change them.
Store policies
Refund, shipping, privacy and terms, answered word for word from your own policy pages.
Pages and blog posts
Your published pages and articles become answers instead of sitting in a menu.
Shipping and pickup
Real zones, rates and pickup options, so a delivery question gets an exact answer.
Active promotions
Automatic discounts that are running right now, so the agent quotes the price you charge.
Size charts and FAQs
Metaobjects like size charts and FAQ builders come along with everything else.
Add anything else you have. Your website, files, Google Drive, OneDrive and Notion.Read-only access to products and content. The app never asks for customer or order data.
Chat with us
Brown leather boots under $150?
Two in stock right now.
Ridge Leather Boot$129.00In stockSelect options
Harbor Suede Chelsea$145.00In stockAdd to cart
Select options
Size42
ColorBrown
$129.00Add to cart
Added to cart1
Shopping in the chat
From question to cart, without leaving the chat.
Your catalog is mirrored into the agent with every variant, price, image and stock level. Shoppers describe what they want in their own words, see the products that match, pick a size and add it to the cart. Your store's real cart.
Search that filters like a salesperson
Under $150, in brown, size 42, in stock. The agent narrows your catalog the way a good salesperson would and shows what actually matches, with the live price and availability.
Add to cart from the chat
Product cards carry a buy button. Anything with variants opens a Select options sheet first, then the item lands in your store's real cart and the cart drawer updates on Dawn and Horizon themes.
Checkout links and discount codes
For conversational selling the agent hands over a ready checkout link for the exact variant, and it can create a single-use discount code when a conversation has earned one.
When someone wants an appointment, ask for their preferred time and phone number. Show the open slots from Cal.comand book it. Then create the customer in our own system, through our API.
Skill created
Plain words
Say it like you would to a person
One sentence is enough. Mo turns it into a skill.
Appointment request
TimePhone number
Book in Cal.com
Live blueprint
Watch the skill appear
Mo builds the skill while you chat.
Then also create the customer in our own system.
Preferred timePhoneour API
Cal.com
One message to change
Change it the same way
Change anything with one more message.
Your AI agent
Can I move my appointment to Friday at 10:00?Checking availability…
Friday
10:00Demo call
Rescheduled in Cal.com
App Actions
It doesn't just answer. It acts.
It books, bills and tracks orders, right in the chat.
Product search, add to cart and checkout links are built in. For everything around them your agent triggers the workflows you already run: it collects what your Zap, Make scenario or n8n workflow needs and sends it over, right from the chat on your storefront.
Works with any workflow. Zapier, Make, n8n and any platform that accepts webhooks.
Data back into answers. Make and n8n workflows can reply with data your agent weaves into its response.
Set up by talking. Paste your webhook URL in the AI Studio and the build agent wires it up for you.
Used worldwide for fast, friendly support on any website.
"The quality of the chat’s answers is incredible. You can “train” it however you like and have a trusted assistant. No mistakes in the answers. Congratulations!"
B
Benoit
NEXOO
2'500+
paying customers
"Absolutely fantastic. Immediate success with clients. Fast help, professional team, and they keep improving based on our needs."
J
Jan
SKYDATA
110+
countries served
"This is one of the smartest add ons out there, offering top-quality performance and amazing features. Thanks to it, my website has become twice as good. Highly recommended!"
O
Orakai
SAJUGOTGAN
"We see questions of user that we would never have thought of and our agent books apointments and generates leads while serving our customers 24/7. So cool!"
R
Rebecca
VILLAR
Security
Your data stays yours
GDPR-aligned and never used to train third-party models.
Your knowledge
Your AI agentThird-party AI
GDPR-aligned
Built and hosted with European privacy standards. Your visitors’ data is handled accordingly.
Your knowledge base is private
Only your assistant can read it. It’s never used to train third-party models.
Encrypted in transit and at rest
Industry-standard encryption protects everything you upload and every conversation.
FAQ
Common questions
Yes. You install it from the Shopify App Store and the whole setup runs inside your Shopify admin. The storefront chat is a theme app embed, so no code is added to your theme and nothing is left behind if you uninstall.
A few minutes. Install the app, your agent is created and named after your store, and your products, policies and pages import while you watch. Then one toggle in the theme editor puts the chat live on your storefront.
Yes. The agent searches your catalog by price, color, size and stock and shows real product cards. Anything with variants opens a Select options sheet, and the item goes into your store’s real cart. For conversational selling it can also hand over a ready checkout link for the exact variant.
Your products with every variant, price, image and stock level, plus your policies, pages, blog posts, shipping zones and rates, pickup options, active automatic promotions and metaobjects like size charts. You can add your website, files, Google Drive, OneDrive and Notion on top.
No. The app asks for read access to products, policies, pages, blogs and theme status, plus permission to create a discount code. It never requests customer or order data, and the access token for your store is stored encrypted.
It says so honestly instead of guessing, and either brings in a human in live chat or captures the shopper as a lead so you can follow up. You get alerted by email, Slack or Telegram when someone asks for a person.
Through Shopify. You pick your plan on Shopify’s own pricing page and it lands on your Shopify invoice, with a free 7-day trial and cancellation from your Shopify admin at any time.
Yes. A skill can send the details it collects in chat, like a lead or a request, to any Zapier Zap, Make scenario or n8n workflow through its webhook URL. With Make and n8n the workflow can even send data back that your agent uses in its answer. You set it up by chatting with the build agent, no code needed.