CalendlyPlain words
Say it like you would to a person
One sentence is enough. No forms, no settings. The Studio turns what you write into a skill your agent follows.
Shopify App StoreAn AI agent that knows every product in your store.
Install Ultimo Bots from the Shopify App Store and your catalog, policies and pages turn into an agent that answers shoppers, finds the right product and puts it in their cart. Live on your storefront in minutes.
Add to your Shopify storeFree 7-day trial. Cancel anytime.
Native app
From the Shopify App Store to your storefront in minutes
A native app. Setup runs in your Shopify admin, the chat is a theme app embed, and no code touches your theme.
1
Install the app
Add Ultimo Bots from the Shopify App Store. Setup opens right inside your Shopify admin.
One-click install2
Your agent builds itself
Your products, policies and pages import while you watch, and you can test the agent in the same screen.
Catalog imported live3
Turn the chat on
One toggle in the theme editor and the chat is live on your storefront, in your brand.
No theme codeStore knowledge
It knows your store on day one.
Setup imports what your store already publishes. Nothing to copy and paste, no training documents to write, and it stays in sync when you change something in Shopify.
Products and variants
Every product, variant, price, image and stock level, kept in sync as you change them.
Store policies
Refund, shipping, privacy and terms, answered word for word from your own policy pages.
Pages and blog posts
Your published pages and articles become answers instead of sitting in a menu.
Shipping and pickup
Real zones, rates and pickup options, so a delivery question gets an exact answer.
Active promotions
Automatic discounts that are running right now, so the agent quotes the price you charge.
Size charts and FAQs
Metaobjects like size charts and FAQ builders come along with everything else.
Add anything else you have. Your website, files, Google Drive, OneDrive and Notion.Read-only access to products and content. The app never asks for customer or order data.
Chat with us
Brown leather boots under $150?
Two in stock right now.
Ridge Leather Boot$129.00In stockSelect options
Harbor Suede Chelsea$145.00In stockAdd to cart
Select options
Size42
ColorBrown
$129.00Add to cart
Shopping in the chat
From question to cart, without leaving the chat.
Your catalog is mirrored into the agent with every variant, price, image and stock level. Shoppers describe what they want in their own words, see the products that match, pick a size and add it to the cart. Your store's real cart.
Search that filters like a salesperson
Under $150, in brown, size 42, in stock. The agent narrows your catalog the way a good salesperson would and shows what actually matches, with the live price and availability.
Add to cart from the chat
Product cards carry a buy button. Anything with variants opens a Select options sheet first, then the item lands in your store's real cart and the cart drawer updates on Dawn and Horizon themes.
Checkout links and discount codes
For conversational selling the agent hands over a ready checkout link for the exact variant, and it can create a single-use discount code when a conversation has earned one.
AI Studio
You describe it. It builds itself.
Tell your agent how your support should work, in plain words. It becomes real skills it follows in every conversation.
Plain words in, working skill out
Type how it should work and the skill exists. Test it in the playground before it ever meets a customer.
You stay in control
It follows your rules, and you change any skill with one more message. No flowcharts, no code, no editor to learn.
Live blueprint
Watch the skill appear
The builder creates the skill while you chat and keeps a live map of everything it built.
One message to change
Change it the same way
Something feels off? Tell the builder in one message. No settings to dig through, no editor to learn.
Your AI agent
Can I move my appointment to Friday at 10:00?Checking availability…Rescheduled in Cal.com
Friday
10:00
Demo call
Demo callApp Actions
It doesn't just answer. It acts.
"Can I move my appointment?" used to become a ticket. Now your agent checks availability, books the slot and confirms, inside the same conversation.
Books appointments
Shows open times, books, moves and cancels in Calendly, Cal.com and Wix.
Handles billing and orders
Stripe billing and subscriptions, plus order tracking. Verified by email first.
Connects to anything
HubSpot, Mailchimp and more, straight from the chat. If a tool has an API, your agent can use it.
Automation
Automate the rest with Zapier, Make and n8n
Product search, add to cart and checkout links are built in. For everything around them your agent triggers the workflows you already run: it collects what your Zap, Make scenario or n8n workflow needs and sends it over, right from the chat on your storefront.
- Works with any workflow. Zapier, Make, n8n and any platform that accepts webhooks.
- Data back into answers. Make and n8n workflows can reply with data your agent weaves into its response.
- Set up by talking. Paste your webhook URL in the AI Studio and the build agent wires it up for you.
Honest by default
Smart answers, never made up.
It answers from your content, not its imagination.
Grounded in your knowledge
Every answer is built from the content you gave it. Nothing invented.
Knows when it doesn’t know
When your sources don’t cover something, it says so instead of guessing, and brings in a human if one is online or forwards the request to your team.
Live chat
You’re never out of the loop.
The agent handles the routine and pulls you in when it matters. You take over in the same conversation, from any device.
- Pinged the moment you are needed. Help requests and new chats reach you by email, Slack, Teams or Telegram.
- One-click takeover. Jump into any live chat. The visitor sees a smooth handoff, not an “please wait for an agent” wall.
- You join as a person. Your name, your avatar, your color. Not a ticket number.
Human handoff
Jump in with one click
The visitor asks for a human and you join the same conversation. Smooth handoff, no queue, no ticket.
Alerts
Never miss a handoff
Help requests and new chats ping you by email, Slack, Teams or Telegram, plus live toasts anywhere in the portal.
Identity
Join as a person
Your name, your avatar, your color. Visitors see that a real person took over, not a ticket number.
What you get
Everything you need, built in.
Describe your agent
Tell it how your support works in plain words. It builds the skills, no code.
Takes real actions
Books appointments, handles Stripe billing, tracks orders, right in the chat.
Verified first
A 6-digit email code before the agent touches any private data.
Live chat handoff
The agent hands off to you, and you take over in the same conversation.
Lead capture
Collect warm leads inside the chat with custom fields.
Analytics & reports
KPIs, transcripts, country map, scheduled email reports.
Multi-language
Auto-detects and replies in the visitor’s language.
Honest by default
Answers only from your content. When it does not know, it says so.
Workspaces & roles
Separate workspace per brand, role-based access for teams.
Plugs into everything you already use
Every channel
Website, Instagram, Facebook Messenger, Telegram, Slack, shareable chat link.
Native marketplace apps
One-click install on Wix, Webflow and WordPress.
Knows your business
Crawl your site, upload PDFs, sync Google Drive, OneDrive and Notion.
A native app on the Shopify App Store
Install it the way you install any Shopify app. Setup, billing and the storefront chat all stay inside Shopify.
- Listed on the Shopify App Store and set up inside your Shopify admin
- Storefront chat as a theme app embed, with nothing left behind after uninstall
- Billing runs through Shopify and lands on your Shopify invoice
- Read-only product and content access, Swiss hosting and GDPR-aligned data handling
FAQ
Common questions
Yes. You install it from the Shopify App Store and the whole setup runs inside your Shopify admin. The storefront chat is a theme app embed, so no code is added to your theme and nothing is left behind if you uninstall.
A few minutes. Install the app, your agent is created and named after your store, and your products, policies and pages import while you watch. Then one toggle in the theme editor puts the chat live on your storefront.
Yes. The agent searches your catalog by price, color, size and stock and shows real product cards. Anything with variants opens a Select options sheet, and the item goes into your store’s real cart. For conversational selling it can also hand over a ready checkout link for the exact variant.
Your products with every variant, price, image and stock level, plus your policies, pages, blog posts, shipping zones and rates, pickup options, active automatic promotions and metaobjects like size charts. You can add your website, files, Google Drive, OneDrive and Notion on top.
No. The app asks for read access to products, policies, pages, blogs and theme status, plus permission to create a discount code. It never requests customer or order data, and the access token for your store is stored encrypted.
It says so honestly instead of guessing, and either brings in a human in live chat or captures the shopper as a lead so you can follow up. You get alerted by email, Slack, Teams or Telegram when someone asks for a person.
Through Shopify. You pick your plan on Shopify’s own pricing page and it lands on your Shopify invoice, with a free 7-day trial and cancellation from your Shopify admin at any time.
Yes. A skill can send the details it collects in chat, like a lead or a request, to any Zapier Zap, Make scenario or n8n workflow through its webhook URL. With Make and n8n the workflow can even send data back that your agent uses in its answer. You set it up by chatting with the build agent, no code needed.
Testimonials
What people are saying
Used worldwide for fast, friendly support on any website.
Security
Your data stays yours
Built with European privacy expectations in mind. GDPR-aligned, encrypted end to end, and never used to train third-party models.
GDPR-aligned
Built and hosted with European privacy standards. Your visitors’ data is handled accordingly.
Your knowledge base is private
Only your assistant can read it. It’s never used to train third-party models.
Encrypted in transit and at rest
Industry-standard encryption protects everything you upload and every conversation.
Give your Shopify store an AI agent today.
Install from the Shopify App Store and watch it answer your first shopper within minutes.