AI agent ROI calculator
Enter how many customer conversations you handle and what an hour of your team costs. You see the hours an AI agent takes over, what they are worth and when the plan has paid for itself. No sign-up, and the math is on the page.
What an AI agent gives back each month
Customer questions by chat, e-mail and messaging apps that someone answers today.
Reading, looking things up, answering and following up.
Wage plus overhead of the person who answers, or what your own hour is worth.
Share of conversations the AI agent finishes on its own. Start with a careful guess and replace it with your own number after the trial.
| Result | Per month |
|---|---|
| Conversations the AI agent settles200 × 60 % | 120 |
| Hours your team gets back120 × 6 min | 12 hours |
| Value of those hours12 × $25 | $300 |
| Ultimo Bots plan that covers the volumeBoost plan, 600 of 2,000 AI credits at 3 replies per conversation | $59 |
| Left after the plan price$300 − $59 | $241 |
| Plan pays for itself after | 24 settled conversations |
Your inputs are the whole basis of this result. The default values are an example, not an industry figure. Plan price is the monthly price from our pricing page; yearly billing is lower. Assumes one AI credit per standard answer.
Start Free TrialThe hours come back to your team, not off the payroll
An AI agent answers the repeated questions at any hour, and on your website a person can take over in the built-in live chat. Use the hours it gives back for the customers who need a human, and count the value as time gained.
Questions about the ROI of an AI agent
How do you calculate the ROI of an AI agent?
Multiply the conversations the AI agent settles without a person by the minutes one conversation takes your team, and that time by the cost of an hour. That is the monthly value. Subtract the price of the plan to get what is left. With 200 conversations a month, 60 percent settled, 6 minutes each and $25 an hour, that is 12 hours and $300 of time against a $59 plan.
When does an AI agent pay for itself?
When the time it saves is worth more than the plan. Divide the plan price by the cost of one conversation handled by a person. At 6 minutes and $25 an hour a conversation costs $2.50, so a $59 plan has paid for itself after 24 settled conversations in a month.
Which share of conversations can an AI agent settle?
That depends on your questions and on how complete your content is, so this calculator does not assume a fixed rate. Enter a careful guess, then replace it with your own number: during the trial, read the conversations in your chat history and count how many the agent finished on its own.
What does this calculator leave out?
Sales the agent wins outside office hours, leads it collects, the time you spend setting it up and keeping content current, taxes and any connected tools you pay for separately. Advanced answers use more than one AI credit, so leave some headroom.
To compare pricing models for the same volume, use the AI agent cost calculator. Plans and limits are on the pricing page.
Measure it on your own conversations.
One AI agent, every channel, teammates free. Try it on your own content.