The Tidio alternative
Ultimo Bots is the AI agent platform where you describe the job and Mo, the builder in the AI Studio, builds it on your shop, booking and CRM systems.
Start Free TrialFree 7-day trial · From $29/month
Size and stock
You tell Mo in the AI Studio: “Suggest frame sizes and check live stock on our MCP server.”
Mo: MCP server connected, Size formula written, Testing a stock check. The skill Size and stock check is ready.
A visitor asks: “I am 178 cm. Which Trail 5 size fits me?” Your agent answers: “At 178 cm, size M fits best. The Trail 5 in M is in stock right now, 2 left in blue.”
Result: Live stock checked, via your MCP server. The right size, from live stock.
Test ride
You tell Mo in the AI Studio: “Book test rides in our booking system after the customer says yes.”
Mo: Reading the API docs, Key stored encrypted, Testing free slots. The skill Test ride booking is ready.
A visitor asks: “Can I test ride the gravel bike on Saturday?” Your agent answers: “Saturday at 10:00 and 11:30 are free for the gravel bike. Shall I book 10:00 for you?” The visitor replies: "Yes, 10:00 for Alex Kim"
Result: Test ride booked, via your API. A test ride, booked.
Tune-up
You tell Mo in the AI Studio: “Send the payment link when someone wants our spring tune-up.”
Mo: Stripe connected, Payment link chosen, Testing the skill. The skill Tune-up payment link is ready.
A visitor asks: “Can I pay for the spring tune-up online?” Your agent answers: “Yes. The spring tune-up is $89, with brakes, gears and a safety check. Here is your payment link.”
Result: Payment link sent, via Stripe. A tune-up, paid by link.
The short answer
Tidio vs Ultimo Bots: what is the difference?
Updated
Ultimo Bots is the Tidio alternative where the AI agent comes with every plan and does the work. You describe in plain words what your agent should do, and Mo, the builder in the AI Studio, turns it into a tested skill on your shop, booking system, CRM or any service with a public API or a remote MCP server. One agent then checks stock, books, calculates and sends payment links on your website, chat link, WhatsApp, Messenger, Instagram, Slack and Telegram, from $29 a month with teammates free.
Tidio sells its Lyro AI agent separately from its plans, from $39 a month for 50 AI conversations on monthly billing. Ultimo Bots bills AI credits per agent, from $29 a month, with teammates free.
One agent for the whole shop.
The same knowledge, skills and AI credits on your website, a chat link, WhatsApp, Messenger, Instagram, Slack and Telegram.
WhatsApp: Test ride
Instagram: Frame size
Messenger: Returns
Slack: Team question
Lena09:12
@Your agent How many Trail 5 in size L are in stock?
Your agentAPP09:12
4 Trail 5 bikes in size L are in stock right now.
Skill: Size and stock check
Official connections for Instagram and Messenger.
Brief Mo like a new hire.
Tell Mo what should happen in the chat. Mo writes the skill, connects your system and tests it before it goes live.
Mo tests every call it builds. Your next idea for the shop is one more sentence.
Your API
You tell Mo: “Connect our booking system and book test rides after a yes.”
Mo reads your booking API documentation, asks for your API key in a secure field, stores the key encrypted, tests each call, bookings as a dry run. The skill Test ride booking is live.
n8n workflow
You tell Mo: “Send repair requests to our n8n workflow and give the ticket number.”
Mo asks for your n8n webhook URL, sends the request details as JSON, reads the ticket number n8n returns, tests the webhook. The skill Repair request is live.
Ready-made
You tell Mo: “Send Stripe payment links and save buyers in HubSpot.”
Mo shows Connect buttons: Stripe, HubSpot, adds the ready-made payment link skill, adds the HubSpot contact step, tests the skill. The skill Sell with payment links is live.
A big order comes in.
“Our hotel wants 12 e-bikes for guests. Can you make us an offer?”
Ready for your team
- Order
- 12 e-bikes, hotel fleet
- Customer
- Hotel
SlackTeam notified- EmailEmail sent
HubSpotContact saved
n8nSent to n8n
Apps, your API and webhooks. Your next steps, built by Mo in the AI Studio.
Take over the website chat anytime.Your AI pauses. The conversation stays.
Fleet order
Hanna, a website visitor, writes: “Our hotel wants 12 e-bikes for guests. Can you make us an offer?” (hanna@example.com).
Ready for your team: Order: 12 e-bikes, hotel fleet. Customer: Hotel.
Next steps: Slack, team notified; Email, email sent; HubSpot, contact saved; n8n, sent to n8n.
Custom build
Priya, a website visitor, writes: “I would like a custom gravel build with a steel frame, around $3,000.” (priya@example.com).
Ready for your team: Request: Custom gravel build, steel. Budget: Around $3,000.
Next steps: Slack, team notified; Email, email sent; HubSpot, contact saved; n8n, sent to n8n.
Club workshop
Nora, a website visitor, writes: “Could you run a repair workshop for our cycling club in May?” (nora@example.com).
Ready for your team: Request: Repair workshop, club. Month: May.
Next steps: Slack, team notified; Email, email sent; HubSpot, contact saved; n8n, sent to n8n.
AI in the plan
The AI comes included.
Tidio sells its Lyro AI agent separately, priced by AI conversations. With Ultimo Bots, AI credits come with every plan. Monthly prices as of 29 October 2026.
Ultimo Bots plan, AI credits includedTidio Lyro AI agent, sold separately50 AI conversations a month
100 AI conversations a month
200 AI conversations a month
300 AI conversations a month
500 AI conversations a month
1,000 AI conversations a month
Your shop systems.
Mo connects the software your shop runs on. Your agent uses it on every channel.
- Your API
- MCP server
- Stripe
- Cal.com
- HubSpot
- n8n
- Calendly
- Zapier
Your systems and automations. 24 ready-made skills.
Your agent
Built and tested
by Mo.
- Website
- Chat link
- Messenger
- Slack
- Telegram
Your website. Your social channels.
What your agent can do in the chat.
- Check live stock on your MCP serverYour MCP server
- Book a test ride after the customer says yesYour API
- Send a payment linkStripe
- Save the buyer as a contactHubSpot
At a glance
Checked on 29 October 2026| Topic | Ultimo Bots | Tidio |
|---|---|---|
| The AI agent | Included in every plan | Tidio: Lyro sold separately, from $39 a month |
| AI billing | AI credits per agent, 500 on Smart | Tidio: Per Lyro conversation, 50 for $39 |
| Teaching the AI a new job | Describe it to Mo in plain words | Tidio: Lyro Actions in a visual builder |
| Teammates | Free on every plan | Tidio: Up to 10 seats on self-serve plans |
| Free plan | Free 7-day trial, then from $29 a month | Their edge: Tidio: $0 with 10 seats, 50 conversations a month |
AI in every plan.
Every plan includes the AI agent, all channels, all app integrations and live chat. Answers and Mo's work run on the plan's AI credits.
For reference: Tidio prices Lyro by AI conversations, from $39 a month for 50 ($32.50 billed yearly), separate from its plans, whose paid tiers start at $29 a month for Starter. Prices as of 29 October 2026.
USD · or $19 a month billed yearly
- 500AI credits / month
- 3Skills you build with Mo
- $0Per teammate
Boost $59 with 2,000 AI credits · Ultimo $249 with 10,000 AI credits. All plans
Why Ultimo Bots
Who should pick Ultimo Bots?
- You want the AI in the plan, not on topEvery plan includes AI credits for answers and for Mo. You pay one plan per agent, from $29 a month.
- Your shop runs on its own systemsIf your stock, booking or order system has a public API or an MCP server, Mo reads the docs, builds the calls and tests them.
- You would rather describe than drawYou brief Mo in plain words instead of wiring blocks in a builder. Changing a skill later is another sentence.
- Customers write on more than your websiteOne agent, one knowledge base and one skill set on your website, chat link, WhatsApp, Messenger, Instagram, Slack and Telegram.
- Your team is growingTeammates are free on every plan, and whoever is online can take over a website chat in live chat.
Move over in an afternoon.
Your website and documents become your agent's knowledge.
Start your trial
Create your agent in the portal. It reads your website first.
Bring your answers
Add the Q&A pairs you wrote for Lyro and your PDFs, or connect Google Drive, OneDrive or Notion.
Build one skill with Mo
Describe the request that should end in an action and test it. Then swap the Tidio widget for yours.
Before you switch
A few good questions.
Is Ultimo Bots cheaper than Tidio?
For the AI agent, yes, at every monthly Lyro tier on its pricing page, at three Ultimo Core answers per conversation. Lyro is sold separately: 200 AI conversations a month cost $140 for Lyro on monthly billing. On Ultimo Bots, 200 conversations fit in Boost at $59 a month, with live chat, every channel and teammates included. Prices as of 29 October 2026.
What can Mo build into an Ultimo Bots agent?
Almost any job you can describe. Mo builds skills on public HTTPS APIs with a key or token, on remote MCP servers and on Make or n8n webhooks, next to 24 ready-made skills for Wix, Calendly, Cal.com, Stripe, HubSpot and Mailchimp. The agent can then check live stock, show free times, book after the customer's yes, calculate a quote, send a payment link and save the contact.
Can the agent check stock or book in my own systems?
Yes, when the system has a public HTTPS API with an API key or token, or a remote MCP server. Tell Mo what the agent should do. Mo reads the API documentation, asks for your key in a secure field, stores it encrypted and tests every call it builds.
Which channels does Ultimo Bots cover?
One agent answers on your website, a shareable chat link, WhatsApp, Messenger, Instagram, Slack and Telegram, with the same knowledge, skills and AI credits on every channel. Your own replies in the website live chat cost no AI credits.
What happens when nobody on my team is online?
The agent keeps answering and keeps running its skills. When it cannot answer reliably, or a customer wants something only your team can give, it offers once to forward the request and asks for contact details only after the customer says yes. When a teammate is online, the customer can ask for a person in the website chat.
Can I move my Tidio setup to Ultimo Bots?
Yes, in an afternoon. Create your agent and let it read your website, add the Q&A pairs and files you gave Lyro, build your first skill with Mo, test it, then replace the Tidio widget with the Ultimo Bots snippet.