CalendlyPlain words
Say it like you would to a person
One sentence is enough. No forms, no settings. The Studio turns what you write into a skill your agent follows.
Tidio alternative
The Tidio alternative that includes the AI agent in every plan.
Ultimo Bots is one AI support agent for your website and your channels: Messenger, Instagram, Telegram, Slack and a shareable chat link. It answers from your content, takes real actions and hands off to a human live. AI included in every plan, from $29/month.
Start Free TrialFree 7-day trial. Cancel anytime.
01The short answer
If you are searching for a Tidio alternative, the real question is what you want support to be: a stack of tools you operate, or an agent that gets the work done. Ultimo Bots is one AI support agent that answers from your content on your website and across your channels: Messenger, Instagram, Telegram, Slack and a shareable chat link. It captures leads, takes real actions and pulls you in live when it matters.
The pricing shape makes the choice concrete. Tidio sells the pieces separately: live chat, help desk, marketing flows, and the Lyro AI agent from $32.50 per month on top of a base plan. Ultimo Bots is one price with the AI included, from $29 per month, and the agent books appointments, creates Stripe checkout links, looks up orders and saves contacts on its own.
Ultimo Bots is the Tidio alternative for teams that want the outcome instead of the toolkit: one AI agent across website and social channels that answers from your content, takes real actions and hands off to a human, with AI included in every plan.
02Side by side
Ultimo Bots vs Tidio, on the facts
Two different shapes: a suite of separate products versus one agent with everything included. Read it as a fit check.
Ultimo BotsTidio01What you are buyingThe outcome versus the toolkitOne agent that answers, acts and hands off, across website and social channelsLive Chat, Lyro AI Agent, Help Desk and Flows as separate products02What the AI agent costsBundled or priced separatelyIncluded in every plan; 500 to 100,000 responses by tierLyro starts at $32.50/month for 50 AI conversations, on top of a plan03Starting priceWhere paid plans begin$29/month with 500 AI responsesStarter listed at $24.17/month with 100 conversations04Takes real actionsBooking, Stripe checkout links, order lookup, HubSpot and MailchimpLyro is positioned as automated conversational support05Live chat with human handoffBuilt in; you take over in the same windowLive Chat is one of Tidio's core products06Help desk and ticket queuesFor teams that work from ticketsChats and leads live in the portal inbox; Zendesk actions listed as coming soonHelp Desk with ticket management is a core product07Visitor channelsWidget, chat link, Messenger, Instagram, Telegram, SlackWidget, Messenger, Instagram, WhatsApp and email08Remove 'Powered by' brandingIncluded with paid plansCustom branding listed on the Plus tier, from $300/month09Free to try7-day free trial, full productFree plan: 50 conversations/month, 10 seats01What you are buying
One agent that answers, acts and hands off, across website and social channelsTLive Chat, Lyro AI Agent, Help Desk and Flows as separate products
02What the AI agent costs
Included in every plan; 500 to 100,000 responses by tierTLyro starts at $32.50/month for 50 AI conversations, on top of a plan
03Starting price
$29/month with 500 AI responsesTStarter listed at $24.17/month with 100 conversations
04Takes real actions
Booking, Stripe checkout links, order lookup, HubSpot and MailchimpTLyro is positioned as automated conversational support
05Live chat with human handoff
Built in; you take over in the same windowTLive Chat is one of Tidio's core products
06Help desk and ticket queues
Chats and leads live in the portal inbox; Zendesk actions listed as coming soonTHelp Desk with ticket management is a core product
07Visitor channels
Widget, chat link, Messenger, Instagram, Telegram, SlackTWidget, Messenger, Instagram, WhatsApp and email
08Remove 'Powered by' branding
Included with paid plansTCustom branding listed on the Plus tier, from $300/month
09Free to try
7-day free trial, full productTFree plan: 50 conversations/month, 10 seats
Tidio facts checked on 2 August 2026 against tidio.com's public pricing and homepage. Ultimo Bots facts reflect the shipped product on the same date. Found something outdated? Tell us at build@ultimo-bots.com and we will fix it.
Start Free Trial03The honest answer
Which one should you pick?
Tidio wins on suite breadth. Ultimo Bots wins on getting support done. Here is the honest fork.
Choose Ultimo Bots if...
- You want the conversation to end in a done task: a booked appointment, a Stripe checkout link, an order status, a saved contact.
- You want one agent on every channel your visitors chat: website widget, Messenger, Instagram, Telegram, Slack and a shareable chat link.
- You want the AI included in every plan instead of buying it as an add-on next to a live chat suite.
- You run on Wix or WordPress and want a native app you install and manage from your own dashboard.
- You would rather describe your support in plain words than operate a stack of separate tools.
Tidio may fit better if...
- You want a full customer service suite: live chat, help desk, ticket queues and marketing flows in one product.
- Your support runs on email and WhatsApp, which Tidio advertises as channels alongside its widget.
- You need a free plan to start; Tidio lists $0 with 50 conversations and 10 seats.
- A large integration catalog matters to you; Tidio advertises 120+ integrations including Zapier.
AI Studio
You describe it. It builds itself.
Tell your agent how your support should work, in plain words. It becomes real skills it follows in every conversation.
Plain words in, working skill out
Type how it should work and the skill exists. Test it in the playground before it ever meets a customer.
You stay in control
It follows your rules, and you change any skill with one more message. No flowcharts, no code, no editor to learn.
Live blueprint
Watch the skill appear
The builder creates the skill while you chat and keeps a live map of everything it built.
One message to change
Change it the same way
Something feels off? Tell the builder in one message. No settings to dig through, no editor to learn.
Your AI agent
Can I move my appointment to Friday at 10:00?Checking availability…Rescheduled in Cal.com
Friday
10:00
Demo call
Demo callApp Actions
It doesn't just answer. It acts.
"Can I move my appointment?" used to become a ticket. Now your agent checks availability, books the slot and confirms, inside the same conversation.
Books appointments
Shows open times, books, moves and cancels in Calendly, Cal.com and Wix.
Handles billing and orders
Stripe billing and subscriptions, plus order tracking. Verified by email first.
Connects to anything
HubSpot, Mailchimp and more, straight from the chat. If a tool has an API, your agent can use it.
Live chat
You’re never out of the loop.
The agent handles the routine and pulls you in when it matters. You take over in the same conversation, from any device.
- Pinged the moment you are needed. Help requests and new chats reach you by email, Slack, Teams or Telegram.
- One-click takeover. Jump into any live chat. The visitor sees a smooth handoff, not an “please wait for an agent” wall.
- You join as a person. Your name, your avatar, your color. Not a ticket number.
Human handoff
Jump in with one click
The visitor asks for a human and you join the same conversation. Smooth handoff, no queue, no ticket.
Alerts
Never miss a handoff
Help requests and new chats ping you by email, Slack, Teams or Telegram, plus live toasts anywhere in the portal.
Identity
Join as a person
Your name, your avatar, your color. Visitors see that a real person took over, not a ticket number.
04Switching
Move over without a migration project
There is nothing to export. Your website and documents are the training data, and they are already yours.
1
Start your trial
Create your agent in the portal, or install the app straight from the Wix App Market or the WordPress plugin directory.
2-minute setup2
Point it at your content
It learns from your pages, files and FAQs. Connect Google Drive, OneDrive or Notion if that is where your knowledge lives.
No rewriting3
Describe what it should do
Type the behaviors you want in plain words: book appointments, look up orders, capture leads. Keep Tidio live until your main visitor paths are covered, then switch the widget.
Run both during the trial05FAQ
Tidio alternative FAQs
Compare the full stack, not the entry price. Tidio's Starter is listed at $24.17 a month, but the Lyro AI agent is its own product from $32.50 a month on top, and custom branding sits on the Plus tier from $300 a month (checked August 2026). Ultimo Bots starts at $29 a month with 500 AI responses included and branding removal on paid plans.
There is no import button, and you do not need one. Point Ultimo Bots at your website, files or FAQs and it learns from the source content directly. Test your top visitor questions in the portal, and keep Tidio running side by side during the free trial until you are convinced.
For human handoff, yes: a visitor can ask for a person and you take over inside the same conversation from the live inbox, with chat history and lead capture in the same portal. What it does not replace is Tidio's help desk: there are no ticket queues in Ultimo Bots.
Ultimo Bots covers the channels where visitors actually chat: the website widget, a shareable hosted chat link, Facebook Messenger, Instagram DMs, Telegram and Slack, all answered by the same agent with the same knowledge. Tidio advertises its widget, Messenger, Instagram, WhatsApp and email. If email inboxes or WhatsApp are central to your support, Tidio covers those today and Ultimo Bots does not.
A few things, honestly: no ticket-queue help desk today (Zendesk actions are listed as coming soon in the app catalog), no email or WhatsApp support channel, and no marketing flow builder. If those are central for you, Tidio's suite is the better fit. Ultimo Bots concentrates on one job: an AI agent that answers from your content and finishes the next step.
Testimonials
What people are saying
Used worldwide for fast, friendly support on any website.
Security
Your data stays yours
Built with European privacy expectations in mind. GDPR-aligned, encrypted end to end, and never used to train third-party models.
GDPR-aligned
Built and hosted with European privacy standards. Your visitors’ data is handled accordingly.
Your knowledge base is private
Only your assistant can read it. It’s never used to train third-party models.
Encrypted in transit and at rest
Industry-standard encryption protects everything you upload and every conversation.
Try the alternative where AI is included.
Point Ultimo Bots at your content, watch it answer real visitor questions, and keep Tidio running until you are convinced.