The Intercom alternative
Ultimo Bots is the AI agent platform where you tell Mo, the builder in the AI Studio, what your agent should do. Mo builds it on your APIs and MCP servers. Teammates are free.
Start Free TrialFree 7-day trial · From $29/month
Book a demo
You tell Mo in the AI Studio: “Offer product demos and book them in Cal.com after a yes.”
Mo: Cal.com connected, Demo type selected, Testing open slots. The skill Demo booking is ready.
A visitor asks: “Can I see a demo of the reporting this week?” Your agent answers: “Thursday at 15:00 and Friday at 10:00 are open for a 30-minute demo. Shall I book Thursday?” The visitor replies: "Yes, for Priya Shah"
Result: Demo on Thursday, 15:00, via Cal.com. A demo, on the calendar.
Upgrade a plan
You tell Mo in the AI Studio: “Send our annual plan payment link when someone asks to upgrade.”
Mo: Stripe connected, Annual plan link found, Testing the reply. The skill Upgrade link is ready.
A visitor asks: “How do we switch our team to the annual plan?” Your agent answers: “The annual Team plan is $480 a year for up to 10 users. Shall I send you the payment link?” The visitor replies: "Yes, please"
Result: Payment link sent, via Stripe. An upgrade, one link away.
Quote shipping
You tell Mo in the AI Studio: “Quote shipping from our rates API by weight and country.”
Mo: Reading the API docs, Key stored encrypted, Testing three countries. The skill Shipping quote is ready.
A visitor asks: “What does shipping a 2 kg parcel to Norway cost?” Your agent answers: “Shipping 2 kg to Norway is $18.40 with tracking and takes 3 to 5 working days.”
Result: Rate from your API, via your API. A shipping quote, from live rates.
The short answer
Intercom vs Ultimo Bots: what is the difference?
Updated
Ultimo Bots is the Intercom alternative billed per agent, not per seat or outcome. You describe in plain words what the agent should do, and Mo, the builder in the AI Studio, turns it into a tested skill on your shop, your booking system or any public API or remote MCP server. One agent then books, quotes, records and sends payment links on your website, chat link, WhatsApp, Messenger, Instagram, Slack and Telegram, from $29 a month with teammates free.
Intercom sells seats from $19 a month on Essential and bills Fin AI Agent at $0.99 per outcome. Ultimo Bots bills AI credits per agent, from $29 a month, with teammates free.
One agent for your shop.
The same knowledge, skills and AI credits on your website, a chat link, WhatsApp, Messenger, Instagram, Slack and Telegram.
WhatsApp: Product advice
Instagram: Gift card
Messenger: Returns
Slack: Team question
Lena09:12
@Your agent How many Duo grinders do we have in stock?
Your agentAPP09:12
12 Duo grinders are in stock right now.
Skill: Stock checkTelegram: Brewing guide
Official connections for Instagram and Messenger.
You describe the job.
Tell Mo what should happen, in the words you would use with a new colleague. Mo writes the skill, connects the system and tests every call.
A new skill is one sentence away. So is a change to an existing one.
Your API
You tell Mo: “Connect our shipping rates API and quote by weight and country.”
Mo reads your API documentation, asks for your key in a secure field, stores the key encrypted, tests every call it builds. The skill Shipping quote is live.
n8n workflow
You tell Mo: “Send return requests to our n8n workflow and share its answer.”
Mo takes your n8n webhook URL, sends the return details as JSON, uses the answer n8n sends back, tests the webhook call. The skill Return request is live.
Ready-made
You tell Mo: “Book demos in Cal.com and save each contact in HubSpot.”
Mo shows Connect buttons: Cal.com, HubSpot, adds the ready-made Cal.com skill, adds the HubSpot contact step, tests the skill. The skill Demo booking is live.
Some requests need your team.
Your agent collects what your team needs and sends it where you already work.
“We need 40 seats and would like to pay by invoice. Is that possible?”
Ready for your team
- Request
- 40 seats, invoice billing
- Plan
- Annual
SlackTeam notified- EmailEmail sent
HubSpotContact saved
n8nSent to n8n
Apps, your API and webhooks. Your next steps, built by Mo in the AI Studio.
Take over the website chat anytime.Your AI pauses. The conversation stays.
Larger plan
Priya, a website visitor, writes: “We need 40 seats and would like to pay by invoice. Is that possible?” (priya@example.com).
Ready for your team: Request: 40 seats, invoice billing. Plan: Annual.
Next steps: Slack, team notified; Email, email sent; HubSpot, contact saved; n8n, sent to n8n.
Wholesale
Tom, a website visitor, writes: “Our café wants to stock your coffee beans. Do you sell wholesale?” (tom@example.com).
Ready for your team: Request: Wholesale coffee beans. Business: Café.
Next steps: Slack, team notified; Email, email sent; HubSpot, contact saved; n8n, sent to n8n.
Custom export
Ana, a website visitor, writes: “Could you set up a custom export to our ERP this quarter?” (ana@example.com).
Ready for your team: Request: Custom ERP export. Timing: This quarter.
Next steps: Slack, team notified; Email, email sent; HubSpot, contact saved; n8n, sent to n8n.
The bill as your team grows
Add teammates.
A month with 100 AI conversations: Ultimo Bots against Intercom Essential at $19 per seat plus $0.99 per Fin outcome, if every AI conversation counts as one.
Ultimo Bots Smart$29a month
for 1 teammate or 10
- Teammates free on every plan
- 500 AI credits included
- No fee per resolved conversation
| Team | Ultimo Bots Smart | Intercom Essential + Fin, at most |
|---|---|---|
| 1 person | ||
| 2 people | ||
| 3 people | ||
| 5 people | ||
| 10 people |
Your shop, your billing, your tools.
Mo connects the software your business already runs on. Your agent uses it on every channel.
- Your API
- MCP server
- Stripe
- Cal.com
- HubSpot
- n8n
- Calendly
- Zapier
Your systems and automations. 24 ready-made skills.
Your agent
Built and tested
by Mo.
- Website
- Chat link
- Messenger
- Slack
- Telegram
Your website. Your social channels.
What your agent can do in the conversation.
- Book a demo after the visitor says yesCal.com
- Send a payment link for a plan or productStripe
- Save the contactHubSpot
- Quote from your own rates APIYour API
- Check live stock on your MCP serverYour MCP server
At a glance
Checked on 29 October 2026| Topic | Ultimo Bots | Intercom |
|---|---|---|
| Teammates | Free on every plan | Intercom: From $19 per seat a month |
| AI answers | AI credits included per agent | Intercom: $0.99 per Fin outcome |
| A team of three | $29 a month for the agent | Intercom: From $57 a month in seats, plus Fin |
| Help desk | Requests go to Slack, email, HubSpot or your API | Their edge: Intercom: Shared inbox, ticketing and a help center |
Pay for the agent.
Every plan includes all channels, all app integrations and live chat. Teammates are free, and answers and Mo's work run on the plan's AI credits.
For reference: Intercom shows seats from $19 a month on Essential, $85 on Advanced and $132 on Expert, billed annually, and Fin AI Agent adds $0.99 per outcome, charged once per conversation.
USD · or $19 a month billed yearly
- 500AI credits / month
- 3Skills you build with Mo
- $0Per teammate
Boost $59 with 2,000 AI credits · Ultimo $249 with 10,000 AI credits. All plans
Why Ultimo Bots
Who should pick Ultimo Bots?
- You want a bill you can planOne plan per agent with its AI credits included, from $29 a month. No fee per seat and none per resolved conversation.
- Your whole team helps in the chatTeammates are free on every plan, so support, sales and the founder can all take over website conversations in live chat.
- You want the AI to finish the jobIt books after the visitor says yes, quotes, saves the contact and sends a Stripe payment link inside the conversation, through skills Mo builds.
- Your business runs on its own softwareIf your shop, billing or booking system has a public API or an MCP server, Mo reads the docs, builds the calls and tests them.
- You answer on more than your websiteOne agent, one knowledge base and one skill set on your website, chat link, WhatsApp, Messenger, Instagram, Slack and Telegram.
Switch in an afternoon.
Your website, help pages and documents become your agent's knowledge.
Start your trial
Create your agent in the portal. It reads your website first, help pages included.
Bring your answers
Add PDFs and Q&A pairs, or connect Google Drive, OneDrive or Notion.
Build one skill with Mo
Describe the request that should end in an action and test it. Then replace the Intercom chat widget with yours.
Before you switch
A few good questions.
Is Ultimo Bots cheaper than Intercom?
For most small teams, yes. A team of three pays $29 a month on Smart, because teammates are free, and the plan's 500 AI credits cover around 160 conversations a month at three Ultimo Core answers each. On Intercom Essential, three seats cost from $57 a month and Fin adds $0.99 per outcome, so 100 AI conversations can add up to $99 more. Prices as of 29 October 2026.
Does Ultimo Bots charge per seat or per resolution?
No. You pay one plan per agent, from $29 a month, with its AI credits included. Teammates are free on every plan, a standard answer on Ultimo Core uses one AI credit, and your own live chat messages cost no AI credits.
What can Mo build into an Ultimo Bots agent?
Almost any job you can describe. Mo builds skills on public HTTPS APIs with a key or token, on remote MCP servers and on Make or n8n webhooks, next to 24 ready-made skills for Wix, Calendly, Cal.com, Stripe, HubSpot and Mailchimp. Your agent can then show free times, book after the visitor says yes, check live stock, calculate a quote, send a payment link and save the contact.
Can my team still take over a conversation?
Yes. On the website and the chat link, a teammate who is online takes over the conversation in live chat, with the full history. On WhatsApp, Messenger, Instagram, Slack and Telegram you can pause the AI for one conversation and reply from the inbox. Your own replies cost no AI credits.
Does one agent work on every channel?
Yes. One agent answers on your website, a shareable chat link, WhatsApp, Messenger, Instagram, Slack and Telegram, with the same knowledge, skills and AI credits everywhere.
How do I move from Intercom to Ultimo Bots?
Create your agent and let it read your website and help pages. Add your files and Q&A pairs, build your first skill with Mo and test it. Then replace the Intercom chat widget with the Ultimo Bots snippet.