Chatbase alternative

The Chatbase alternative built to act, not just answer.

Ultimo Bots puts an AI support agent on your website that answers from your own content, books appointments, looks up orders and captures leads. Native apps for Wix and WordPress, live human handoff included.

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01The short answer

If you are searching for a Chatbase alternative, the practical question is what happens after the answer. Chatbase is a capable platform for building AI agents on your data. Ultimo Bots focuses on the support agent itself: it answers from your content, then takes the next step on its own, booking the appointment, creating the Stripe checkout link, looking up the order, or saving the lead.

The other difference is where the human fits. Ultimo Bots ships live chat in the same window, so you watch conversations and take over the moment it matters. And because it installs as a native Wix or WordPress app, setup is measured in minutes, not migration projects.

Ultimo Bots is a Chatbase alternative for teams that want an AI support agent that not only answers but acts: it books appointments, creates Stripe checkouts, looks up orders and captures leads, with live human handoff built in.
02Side by side

Ultimo Bots vs Chatbase, on the facts

Both tools are good at answering from your content. The differences show up in price structure, human handoff and where each one runs.

Ultimo BotsChatbase01Starting paid planWhat the first paid tier buys$29/month with 500 AI responses$32/month with 500 message credits02Mid-tier priceWhere most growing teams land$59/month with 2,000 responses$120/month with 4,000 credits03Live chat with human handoffA person joins the same conversationBuilt in; you take over in the same windowHelpdesk unlocks on the $120 Standard plan04Takes real actionsBooking, Stripe billing links, order lookup, CRM contactsGet invoices, get slots, retrieve products05Build it by describing itType what should happen in plain wordsNo-code builder with plain-language procedures06Remove 'Powered by' brandingIncluded with paid plans$1,188/year add-on07Free to try7-day free trial, full productFree plan: 50 credits/month; idle agents delete after 14 days08Where it runsNative Wix and WordPress apps, widget for any siteWebsite embed; Meta apps, Slack, WhatsApp channels
01Starting paid plan
Ultimo Bots$29/month with 500 AI responses
C$32/month with 500 message credits
02Mid-tier price
Ultimo Bots$59/month with 2,000 responses
C$120/month with 4,000 credits
03Live chat with human handoff
Ultimo BotsBuilt in; you take over in the same window
CHelpdesk unlocks on the $120 Standard plan
04Takes real actions
Ultimo BotsBooking, Stripe billing links, order lookup, CRM contacts
CGet invoices, get slots, retrieve products
05Build it by describing it
Ultimo BotsType what should happen in plain words
CNo-code builder with plain-language procedures
06Remove 'Powered by' branding
Ultimo BotsIncluded with paid plans
C$1,188/year add-on
07Free to try
Ultimo Bots7-day free trial, full product
CFree plan: 50 credits/month; idle agents delete after 14 days
08Where it runs
Ultimo BotsNative Wix and WordPress apps, widget for any site
CWebsite embed; Meta apps, Slack, WhatsApp channels

Chatbase facts checked on 1 August 2026 against chatbase.co's public pricing and homepage. Ultimo Bots facts reflect the shipped product on the same date. Found something outdated? Tell us at build@ultimo-bots.com and we will fix it.

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03The honest answer

Which one should you pick?

Two good tools, two different centers of gravity. Here is the honest fork.

Choose Ultimo Bots if...

  • You want one agent that finishes the job end to end: books the meeting, creates the Stripe checkout, looks up the order, saves the lead.
  • You live on Wix or WordPress and want a native app you install and manage from your own dashboard.
  • You want a human to take over inside the same chat window without buying a separate helpdesk tier.
  • You prefer describing changes in plain words over managing credits, add-ons and workflow settings.

Chatbase may fit better if...

  • You need voice or telephony support; Chatbase ships both on its Standard plan.
  • You run a large fleet of agents; higher Chatbase tiers include 18 to 112 of them.
  • You want an all-in-one helpdesk with ticket queues managed alongside the AI.
AI Studio

You describe it. It builds itself.

Tell your agent how your support should work, in plain words. It becomes real skills it follows in every conversation.

Plain words in, working skill out

Type how it should work and the skill exists. Test it in the playground before it ever meets a customer.

You stay in control

It follows your rules, and you change any skill with one more message. No flowcharts, no code, no editor to learn.

Explore AI Studio
App Actions

It doesn't just answer. It acts.

"Can I move my appointment?" used to become a ticket. Now your agent checks availability, books the slot and confirms, inside the same conversation.

Books appointments

Shows open times, books, moves and cancels in Calendly, Cal.com and Wix.

Handles billing and orders

Stripe billing and subscriptions, plus order tracking. Verified by email first.

Connects to anything

HubSpot, Mailchimp and more, straight from the chat. If a tool has an API, your agent can use it.

CalendlyCal.comGoogle CalendarStripeHubSpotMailchimpZendeskShopifyWix
See all App Actions
Live chat

You’re never out of the loop.

The agent handles the routine and pulls you in when it matters. You take over in the same conversation, from any device.

  • Pinged the moment you are needed. Help requests and new chats reach you by email, Slack, Teams or Telegram.
  • One-click takeover. Jump into any live chat. The visitor sees a smooth handoff, not an “please wait for an agent” wall.
  • You join as a person. Your name, your avatar, your color. Not a ticket number.
See live chat in detail
04Switching

Move over in an afternoon

There is nothing to migrate. Your content is the training data, and it is already yours.

1

Start your trial

Create your agent in the portal, or install the app straight from the Wix App Market or the WordPress plugin directory.

2-minute setup
2

Point it at your content

It learns from your pages, files and product catalog. Connect Google Drive, OneDrive or Notion if that is where your knowledge lives.

No rewriting
3

Describe what it should do

Type the behaviors you want in plain words: book appointments, look up orders, capture leads. Then go live and watch the first conversations.

Live the same day
Pricing

Pricing that pays for itself.

One flat price by conversation volume. No per-seat fees, no fee per resolved chat, no long-term contracts.

Plans starting at
$29/ month

Every plan includes the AI Studio, every channel, every app action, live chat handoff and lead capture. 7-day free trial, cancel in two clicks.

05FAQ

Chatbase alternative FAQs

The entry points are close: Ultimo Bots starts at $29 a month for 500 AI responses, Chatbase at $32 for 500 message credits (checked August 2026). The gap widens in the middle. Live human handoff is included with Ultimo Bots, while Chatbase's helpdesk arrives on its $120 Standard plan, and removing 'Powered by' branding is a $1,188-a-year add-on there versus included with paid plans here.

There is no import button, but there is also not much to import. Point Ultimo Bots at your website, files or product catalog and it learns from the source content directly. Most agents answer their first test questions within minutes, and you can run both tools side by side during the free trial before you switch.

Yes. Shipped actions include appointment booking through Calendly or Cal.com, Stripe payment and billing links, order lookup with tracking for Wix stores, saving contacts to HubSpot or Wix, and Mailchimp signups. You define multi-step behaviors in plain words in AI Studio, and email verification can gate sensitive requests.

A few things, honestly: no voice or telephony, no ticket-queue helpdesk, and no refunds or money movement beyond checkout links. If phone support or a full ticketing system is central for you, Chatbase's Standard plan or a dedicated helpdesk tool is the better fit.

Testimonials

What people are saying

Used worldwide for fast, friendly support on any website.

"The quality of the chat’s answers is incredible. You can “train” it however you like and have a trusted assistant. No mistakes in the answers. Congratulations!"

Benoit
NEXOO
2'500+
paying customers

"Absolutely fantastic. Immediate success with clients. Fast help, professional team, and they keep improving based on our needs."

Jan
SKYDATA
110+
countries served

"This is one of the smartest add ons out there, offering top-quality performance and amazing features. Thanks to it, my website has become twice as good. Highly recommended!"

Orakai
SAJUGOTGAN

"We see questions of user that we would never have thought of and our agent books apointments and generates leads while serving our customers 24/7. So cool!"

Rebecca
VILLAR
Security

Your data stays yours

Built with European privacy expectations in mind. GDPR-aligned, encrypted end to end, and never used to train third-party models.

GDPR-aligned

Built and hosted with European privacy standards. Your visitors’ data is handled accordingly.

Your knowledge base is private

Only your assistant can read it. It’s never used to train third-party models.

Encrypted in transit and at rest

Industry-standard encryption protects everything you upload and every conversation.

Ultimo Bots is committed to safeguarding your data.

Try the alternative that acts.

Install Ultimo Bots, point it at your content, and watch it book its first appointment this week.

Free 7-day trial. Cancel anytime.