Core KPIs at a glance
Sessions, messages, average length and bot response time. Filter by date range, slice by bot. Know how your assistant is performing in seconds.
Know exactly how your bot performs.
Sessions, messages and response times in a clean dashboard. Full transcripts you can actually read. An interactive country map. Scheduled reports straight to your inbox.
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Why it matters
The numbers you need, none you do not
Three views designed to answer the questions that actually matter: how busy is the bot, how good is it, and where is the demand?
Full transcripts on demand
Read every conversation with timestamps and message types. Spot what visitors are really asking and where the bot needs better answers.
Where your visitors come from
An interactive world map shows session counts by country. Use it to plan localization, regional marketing and language priorities.
What is included
Everything you need to optimize and to report
One dashboard for the daily check, transcripts and exports for the deep dive.
Sessions, messages, response time
Unique chat sessions, average messages per session, total messages and average bot response time. The four numbers that tell you if your bot is healthy.
Compare bots side by side
Pick up to five bots and see KPIs broken down per bot in one table. Spot which assistant is pulling its weight and which one needs work.
Any date range
Default view is the last 14 days, but every chart, table and export respects whatever date range you pick. Compare last week to last quarter in one click.
Chat history with context
Browse every session with timestamps, message type and the bot that handled it. Click any row to read the full conversation inline.
Interactive country map
A real world map, not a flat table. Hover any country for session counts. Sessions with no IP and unresolvable locations are surfaced separately.
Scheduled email reports
Set up daily or weekly summaries delivered to your inbox. Pick weekdays, time and recipients. Attach the Excel transcript export when you want it.
How it works
From dashboard to deep dive in five steps
A workflow you can run in five minutes a week, or in five hours when you want to optimize.
Country distribution
A world map of where your bot is winning
Most analytics dashboards bury geography in a row of flags. We built a real interactive world map so you can spot regional demand at a glance, then translate that into a smarter localization plan.
- Real-time IP geolocation, batched and cached
- Hover any country for the exact session count
- Zoom and pan to focus on a region
- Separate bucket for sessions with no IP or unknown location
- Same date range and bot selection as the rest of analytics
What you get
Analytics that actually change the bot
Five outcomes that turn passive numbers into product decisions.
FAQ
Analytics questions, answered
The dashboard surfaces four core numbers: unique chat sessions, total user messages, average messages per session and average bot response time. You also see message usage against your plan limit, and a per-bot table that breaks the same KPIs down so you can compare assistants side by side.
Yes. You can select up to five bots in the Analytics view and the dashboard aggregates KPIs across all of them, with a per-bot breakdown right below. Date range and country distribution apply to the same selection, so you can compare like for like.
Sessions are mapped to countries using IP geolocation, batched in the background and cached. The interactive world map shows session counts per country with hover and zoom. Sessions with no IP, with private IPs or that fail to resolve are tracked in a separate "unknown" bucket so you always see how complete the data is.
Yes. From the Analytics view you can export chat history as Excel for any bot and any date range. The export includes timestamps, message types, the bot that handled the session and any custom parameters that were captured along the way.
They can. Reporting lets you schedule daily or weekly summaries delivered by email to one or more recipients. You choose the weekdays, the time and whether the Excel transcript export should be attached. After that, the reports just show up.
Testimonials
What people say
Used worldwide for fast, friendly support on any website.
Security
Enterprise-grade security & privacy
We take security and compliance seriously. Ultimo Bots is GDPR aligned and built to keep your data private and safe.
Your data stays yours
Data is only accessible to your Agent and is never used to train models.
Data encryption
Encryption in transit and at rest using industry-standard algorithms.
Secure integrations
Verified variables ensure users access only their own data in your systems.
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